Effective Date: 30 July 2026

Aldertools Ltd respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how Aldertools Ltd collects, uses, stores and protects personal information when you use our website or communicate with us in connection with our business.

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1. Who We Are

Aldertools Ltd
3 Ythsie Park
Aberdeen
Aberdeenshire
UK

Company No.: SC773868
VAT No.: GB 479 3640 50
Registered in Scotland

 

Aldertools Ltd is the data controller for personal information collected and processed through our website and through our business communications, except where we act solely as a processor on behalf of another organisation.

 

For privacy-related enquiries, please contact:

Email: jonalderton@aldertools.co.uk

 

2. Information We Collect

Depending on how you interact with Aldertools, we may collect and process the following types of personal information.

 

Identity and Contact Information

This may include:

• Name

• Job title or professional role

• Company or organisation name

• Business email address

• Telephone number

• Business address or location

• Other contact information you choose to provide

 

Enquiry and Technical Information

Where relevant to an enquiry or business relationship, we may also process information such as:

• Gas turbine fleet or engine type

• Tool or part numbers

• Tooling requirements

• Technical specifications

• Maintenance requirements

• Information relating to obsolete or replacement tooling

• Other technical or business information relevant to your enquiry

We only seek information that is reasonably relevant to the purpose for which it is being collected.

 

3. Website and Technical Information

When you visit our website, certain technical information may be processed automatically as part of providing, securing and operating the website.

 

This may include information such as:

• IP address

• Browser type and version

• Device information

• Basic technical information about how the website is accessed

• Basic interaction information where applicable

Our website is hosted using Wix. Wix may use essential cookies and similar technologies that are necessary for the operation, security and functionality of the website.

 

4. Cookies and Consent Management

Our website uses essential cookies and similar technologies required for website functionality, security and the operation of our consent management system.

We use Usercentrics for Wix as our consent management service. Usercentrics allows visitors to manage their preferences in relation to cookies and similar technologies and, where applicable, records their consent choices.

Our website is hosted using Wix, which may use essential cookies and technologies necessary for the operation, security and functionality of the website.

Non-essential cookies and tracking technologies will only be used where permitted by applicable law and, where required, with the visitor's consent.

The technologies used on the website may change from time to time. Where this occurs, we will update our consent management settings and privacy information as required.

 

5. How We Use Your Information

We may use personal information for the following purposes:

• To respond to enquiries submitted through our website or by other means

• To respond to tooling and technical enquiries

• To understand and discuss tooling requirements

• To respond to quotation enquiries

• To communicate with existing and prospective customers

• To manage customer, supplier and business relationships

• To arrange supply, manufacture, inspection or delivery where applicable

• To maintain appropriate business and technical records

• To comply with legal, regulatory, accounting and record-keeping requirements

• To protect the security and integrity of our website, systems and business

• To establish, exercise or defend legal claims where necessary

Aldertools Ltd does not sell or rent personal information to third parties.

 

6. Lawful Basis for Processing

Where applicable, Aldertools Ltd processes personal information under one or more of the lawful bases available under applicable data protection law.

 

These may include:

Contract

Where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.

 

Legitimate Interests

Where processing is necessary for our legitimate business interests, such as responding to business enquiries, managing customer or supplier relationships, maintaining appropriate business records, operating and securing our website and systems, and protecting our business.

Where we rely on legitimate interests, we consider the relevant interests and ensure that the processing is proportionate and does not unfairly override your rights.

 

Legal Obligation

Where processing is necessary for Aldertools Ltd to comply with a legal or regulatory obligation.

 

Consent

Where consent is required by law, we will request it before carrying out the relevant processing. Where processing is based on consent, you may withdraw your consent at any time.

The lawful basis used will depend on the particular purpose for which personal information is processed.

 

7. Sharing Information

Aldertools Ltd does not sell personal information.

Where necessary for legitimate business purposes, we may share relevant personal information with trusted third parties who provide services to us, such as:

• IT, website hosting and technical service providers

• Professional advisers, where necessary

• Inspection, certification or other specialist service providers, where relevant

• Logistics or delivery providers, where relevant

• Manufacturing or fabrication partners, where relevant to the services being provided

• Regulators, government bodies or law enforcement authorities where legally required

We aim to ensure that only information reasonably necessary for the relevant purpose is shared.

Where appropriate, we expect service providers handling personal information on our behalf to maintain suitable confidentiality and data protection arrangements.

 

8. International Transfers

Some service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, Aldertools Ltd will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law and that appropriate safeguards are in place where required.

 

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period will depend on factors including:

• The nature and purpose of the information

• Our ongoing business relationship with you or your organisation

• Contractual requirements

• Legal, regulatory and accounting obligations

• The need to establish, exercise or defend legal claims

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

 

10. Security

Aldertools Ltd takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

 

11. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have rights in relation to your personal information, including the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Request restriction of processing

• Object to certain processing

• Request portability of information where applicable

• Withdraw consent where processing is based on consent

These rights are subject to certain legal conditions and exceptions and may not apply in every circumstance.

 

To exercise a right or make a privacy enquiry, please contact:

jonalderton@aldertools.co.uk

We may need to verify your identity before responding to certain requests.

 

12. Direct Marketing

Where permitted by applicable law, Aldertools Ltd may communicate with existing or prospective business contacts about our services, tooling capabilities or relevant business matters.

Where consent is required for direct marketing, we will obtain the appropriate consent.

You have the right to object to direct marketing at any time.

 

13. Third-Party Websites

Our website may contain links to third-party websites or resources.

This Privacy Policy applies only to information processed by Aldertools Ltd. We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy information of any third-party website you choose to visit.

 

14. Children's Privacy

The Aldertools website is intended primarily for business and professional audiences.

We do not knowingly seek to collect personal information from children through the website.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements or data processing practices.

The latest version will be published on this website together with the applicable effective date.

 

16. Complaints

If you have concerns about how Aldertools Ltd has handled your personal information, we encourage you to contact us first so that we can investigate and try to resolve the matter.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent regulator for data protection and information rights.

Further information about the ICO and how to make a complaint is available from the ICO website.

 

17. Contact Us

For questions about this Privacy Policy or the way Aldertools Ltd handles personal information, please contact:

Aldertools Ltd
3 Ythsie Park
Aberdeen
Aberdeenshire
UK

Company No.: SC773868
VAT No.: GB 479 3640 50
Registered in Scotland